

隐私条款
本政策中英文版本如有冲突,应以英文版为准。
欢迎使用 TikTok for Business,它包括一系列的网站和功能(https://www.tiktokforbusinessoutbound.com/;https://www.tiktok.com/business/en; https://www.tiktokforbusinesseurope.com) 、一个多工具广告平台(https://ads.tiktok.com)以及我们产品中明确受本隐私政策约束的其他任何广告或促销功能(统称为“TT4B 平台”)。TT4B 平台让你可以了解更多关于我们广告产品的信息,并在我们或我们的关联公司运营的网站、应用程序或服务上创建、提交和/或投放广告或赞助内容。
取决于你所在的地域,TT4B 平台由不同的 TikTok 公司实体提供和运营:
- 如果你是常住美国的用户,则运营 TT4B 平台的是 TikTok Inc.。
- 如果你是常住欧洲经济区、英国和瑞士的用户,则 TikTok Technology Limited(一家爱尔兰公司)(“TikTok Ireland”)和 TikTok Information Technologies UK Limited(“TikTok UK”)(一家英国公司)将作为《通用数据保护条例》(“GDPR”)项下的联合控制人。
- 如果你不在美国、欧洲经济区或瑞士,则运营 TT4B 平台的是 TikTok Pte. Ltd.。
本隐私政策(“本政策”)描述了我们在 TT4B 平台上从你(作为公司、合伙人、独资企业、非营利组织或政府机构的雇员、所有者、董事、高级职员或承包商的自然人)处收集哪些信息、我们如何使用和披露这些信息、你关于这些信息的权利和选择以及如果你有任何问题或疑虑可以如何联系我们。就本政策而言,“信息”是指与已识别或可识别个人相关的任何信息。
本政策还涵盖你在 TT4B 平台上上传的、我们出于自身目的处理的广告内容(如文本、照片和视频)(“广告内容”)中所含信息的处理。
本政策不涵盖关于你的用户和客户的下列信息的处理:(1) 你通过使用 TikTok 商业产品向我们提供(或我们收集)的关于你的用户和客户的信息;或 (2) 我们通过与你的推广系列集成在一起的广告效果衡量合作伙伴获得的关于你的用户和客户的信息,如设备标识符、网络标识符、电子邮箱地址或电话号码(“广告数据”)。 此类处理受推广系列投放的产品平台的隐私政策(例如 TikTok 的隐私政策)的保护。
我们在 TT4B 平台内收集的信息
我们直接(例如在你创建账户和向我们提供某些信息时)和间接(例如通过你使用 TT4B 平台)收集和处理你的信息。
你向我们提供的信息
- 资料信息:当你在 TT4B 平台上创建账户或以其他方式与我们互动时,你需要提供某些个人数据,包括你的姓名、电话号码、电子邮箱地址、公司名称、公司位置,以及身份验证信息。
- 公司信息:为了让我们能够回复你对相关产品的业务咨询,并就特定的推广项目向你提供建议,我们要求你提供详细的专业联系方式(包括公司位置)、你的请求性质以及预计用于项目的资源。
- 广告内容: 当你在 TT4B 平台上上传用于广告目的的文本、照片或视频时,平台将会对其中包含的数据进行分析,用于产品开发和内容审核。
- 付款信息: 如果你在 TT4B 平台上付款,我们将通过付款服务提供商收集你的付款信息,以推进付款流程,包括你的银行卡上的姓名、卡号、账单地址、到期日和安全码。
你使用 TT4B 平台时我们收集的有关你的信息
你使用 TT4B 平台时,我们会自动收集网络和设备信息,例如:你的 IP 地址、设备标识符、名称、操作系统类型、从 Cookie(定义见下文)和其他监测技术中获得的信息、时区、本地设置和服务器日志(可能包括访问日期和时间等信息)。
Cookie 和其他类似技术(例如 Pixel、本地存储令牌、API 等)用于从你的设备收集信息(统称为“Cookie”)。我们使用 Cookie 来运行 TT4B 平台,例如,让你能够登录到 TT4B 平台的安全区域,让我们能够提供某些功能,或提升你在使用 TT4B 平台时的体验等。我们的一些第三方服务提供商和业务合作伙伴也可能会就他们代表我们履行的服务而使用此类技术。
你的浏览器可能含有通过修改浏览器中的设置来拒绝或禁用 Cookie 的工具。由于浏览器各不相同,请参阅浏览器提供的说明。请注意,你可能需要采取额外的步骤来拒绝或禁用某些类型的 Cookie。此外,你的 Cookie 禁用选项特定用于你禁用 Cookie 时使用的特定浏览器或设备,因此你可能需要为每种类型的浏览器和设备分别禁用 Cookie。但是,请注意,如果你删除或禁用 Cookie,TT4B 平台的某些功能可能会无法工作。
我们出于下列目的处理你的信息:
- 执行我们的条款和政策。
- 实现 TT4B 平台的管理和运行,以便你创建和投放推广系列。
- 确保 TT4B 平台安全(包括验证账户和活动)。
- 回应你关于我们产品的业务咨询,并为你提供有关我们服务的个性化建议。
- 推进付款处理流程,以便完成你在 TT4B 平台上下达的订单。
- 确保 TT4B 平台的内容以最有效的方式呈现给你和你的设备。
- 发送营销信息,包括可能有用、相关、有价值或与所提供的产品和服务有关的宣传和广告材料。如要选择不接收这些信息,可以点击我们发送的每条营销信息的页脚中的链接。
- 改进和优化我们的广告和内容审核流程,以确定广告内容是否违反我们的政策。
- 开发和改进 TT4B 平台,其方式包括分析用户活动、执行拆分对比测试和进行用户调查。
- 为你提供用户支持,包括执行问题排查、告知你 TT4B 平台的变化以及发送与服务相关的通知。
在适用法律允许的情况下,我们将与选定的第三方共享你的信息,该等第三方会将信息储存在你所在国家/地区以外的某些国家/地区(对于欧盟境内的个人,这可能意味着你的信息会被转移到欧洲经济区以外的国家/地区),例如美国和新加坡,详情如下:
- 与云存储提供商共享,以存储你提供的信息和提供灾难恢复服务。
- 与支付处理商共享,如 PIPO 和 WorldPay,以便处理付款并完成在 TT4B 平台上下达的订单。为处理你的付款流程,以及出于反洗钱和防止欺诈的目的,这些处理商也有可能成为你信息的控制人。要详细了解这些公司如何使用你的数据,请参见其各自的隐私政策。如果你是美国用户,请在此处查看 PIPO 的隐私政策。如果你是非美国用户,请在此处查看 PIPO 的隐私政策。
- 与向我们提供 SaaS 服务(例如使我们能够存储客户关系管理信息的服务等)的 IT 服务提供商共享。
- 与广告、营销和分析服务提供商共享,包括广告监测服务和商业情报服务,以帮助我们推广 TT4B 平台。
- 与我们公司集团的成员、子公司和/或关联公司共享,以使我们能够提供 TT4B 平台。
- 与执法机构、政府当局或其他组织共享(如果法律要求或我们认为需要这样做);以便确立、行使或抗辩法律索赔或执行我们的条款、条件和政策;以便发现、预防或以其他方式解决安全问题;出于欺诈或技术问题;以便执行我们的条款、条件和政策;或以便保护相关权利。
- 出于以下原因而共享信息:与业务重组、出售我们的部分或全部资产、购买另一个实体的部分或所有资产有关,或与字节跳动或其子公司的公司重组、合并或其他控制权或财务状况变动有关。
我们从你那里收集的信息可能会被转移到你所在国家/地区以外的国家/地区(对于欧盟境内的个人,信息可能被转移到欧洲经济区以外的国家/地区),并在该等国家/地区进行存储/处理,其中包括美国和新加坡。你的信息也会由在你所在国家/地区以外为我们或我们的供应商工作的员工处理。该等员工负责履行你的订单以及其他与你相关的事项。我们将采取一切合理必要的措施,确保你的信息按照本政策的规定得到安全地处理。
标准条款:对于欧盟境内的个人,我们从你那里收集的信息将被转移到欧洲经济区以外的国家/地区,并在该等国家/地区进行存储/处理,其中包括 (1) 美国和新加坡,用于阿里云提供的云存储服务;以及 (2) 中华人民共和国,以便我们能够提供支持服务。如果我们将你的个人数据转移到或提供给欧洲经济区以外的接收方,我们会使用欧盟委员会批准的标准合同条款或欧盟法律准许的其他替代机制。当我们按照标准合同条款转移你的个人数据时,我们会根据具体情况进行评估,以确保任何转移均符合欧盟法律。若需上述标准合同条款的副本,请通过以下网址联系我们https://www.tiktok.com/legal/report/privacy。
众所周知,通过互联网或电子邮件传输信息并不完全安全。尽管我们将尽最大努力保护你的信息,但我们不能保证你通过服务或电子邮件传输的信息的安全性;任何传输风险均由你自行承担。一旦我们收到你的信息,我们将采取适当的技术和组织措施来保护你的信息,以使该等信息免受丢失、盗窃和未经授权使用、访问或修改。
TT4B 平台可能会与我们或第三方运营的其他应用程序、软件、在线平台或服务进行集成,或包含其相关链接。本政策不适用于此类其他应用程序、软件、在线平台或服务。 你直接向这些应用程序、软件、在线平台或服务提交的任何信息要受其各自适用的隐私政策约束。在你向该等其他在线应用程序、软件、在线平台或服务提交任何信息之前,请先查看相关政策。
我们明确表示不对第三方的行为承担任何和所有责任,包括但不限于与第三方使用和/或披露信息相关的行为。
我们会出于为你提供服务所必需的情况保留你的信息,以便能够履行与所涉信息相关的合同义务和权利。如果我们不需要使用你的信息来向你提供服务,那么我们只会在有合法商业目的的情况下保留这些数据。然而,有时候我们可能会根据我们的法律义务或在发起、进行或抗辩法律索赔所需要的情况下,在更长的时间内保留这些数据。
在你终止使用我们的平台后,我们可以将你的信息以汇总和匿名的形式进行存储。
TT4B 平台仅面向 18 岁以上用户,不面向 18 岁以下人群。 未满 18 岁人群不得使用 TT4B 平台或在 TT4B 平台上注册账户。
我们不会寻求或故意收集 13 岁以下儿童的个人数据。如果我们发现公司在不知情的情况下收集了 13 岁以下儿童的个人数据,我们将做出商业上合理的努力,从我们的数据库中删除该等信息。如果你是向我们提供个人数据的 13 岁以下儿童的父母或监护人,你可以联系我们要求删除该等数据。请参见下文“联系我们”部分。
我们可能会不时地更新本政策。当我们更新本政策时,我们将在网上公布新政策之际,通过更新本政策顶部的“最后更新”日期向你通知此事。在适用法律要求的范围内,我们还可能会向你发送额外的通知和/或征得你对重大变更的同意。我们建议你在每次访问 TT4B 平台时查看本政策,以了解我们的最新隐私做法。
有关本隐私政策的问题、评论和要求应提交至https://www.tiktok.com/legal/report/privacy
邮寄地址:TikTok Inc.,收件人:Privacy Policy Inquiry, 5800 Bristol Parkway, Suite 100, Culver City, CA 90230
本部分列出了部分司法管辖区特有的法律包含的一些附加条款。如果你是适用以下司法管辖区法律的用户,那么除上述条款外,下列条款也适用于你,如有冲突,以下列条款为准。
澳大利亚
海外接收方: 我们会采取合理措施,确保位于澳大利亚境外的第三方接收方根据本政策安全地处理你的个人信息。然而,由于我们在全球范围内管理个人信息,我们并不总是能要求该等接收方以符合澳大利亚隐私法律的方式处理你的个人信息。 这意味着,如果第三方接收方没有以符合澳大利亚隐私法律的方式处理你的个人信息,我们将不对你负责,你也无法根据澳大利亚隐私法律寻求补救。向我们提供你的个人信息,即表示你同意我们在此基础上向澳大利亚以外的接收方披露你的个人信息。
访问: 你有权访问你的个人信息,包括关于我们如何使用该等信息以及我们与谁分享该等信息的信息。如果你认为我们持有关于你的其他任何个人信息,请通过以下网址联系我们: https://www.tiktok.com/legal/report/privacy。
更正: 你有权更正不准确的个人信息。如果你认为我们持有关于你的任何不准确个人信息,请通过以下网址联系我们: https://www.tiktok.com/legal/report/privacy。
你的权利: 如果你对我们处理你的信息有任何疑问、担忧或投诉,可联系澳大利亚信息专员办公室(电话:+61 1300 363 992 或电子邮件: enquiries@oaic.gov.au)。我们将作出回应,让你知道谁将处理你的问题,以及你何时可以得到进一步的回应。
加利福尼亚州和弗吉尼亚州
你的权利:如果你是加利福尼亚州或弗吉尼亚州居民,你可以提交请求以了解、访问、更正或删除我们通过 https://www.tiktok.com/legal/report/privacy. 收集到的关于你的信息。你可以遵循在我们告知你我们的决定的信息中所载的说明,对我们就你的请求作出的任何决定提出申诉。你也可以通过向上述“我们是谁以及如何联系我们”部分中提供的实体地址发送你的请求,行使你的知情权、访问权、更正权、删除权或申诉权。你的知情权包括我们收集了你的哪些个人信息,包括个人信息收集来源的类别、收集或分享个人信息的业务或商业目的、我们与之分享个人信息的第三方的类别,以及我们收集到的关于你的具体个人信息。我们不会因你行使任何可能拥有的隐私权而有任何歧视。
根据适用法律,你可能有权通过授权代理人提交请求。若要指定一名授权代理人代表你行使选择权,请提供证据证明你已经向该代理人授予授权书,或者该代理人拥有有效的书面授权,可提交请求以代表你行使权利。我们将在进行适当核实的情况下,根据适用法律对你的请求作出回应。我们将要求你从与你的账户关联的电子邮件地址发送请求,或提供验证账户所需的信息,以核验你的请求。
虽然我们收集和使用的一些信息可能构成敏感个人信息,但我们只在出于提供平台服务的目的以及适用法律规定的其他豁免情况下处理此类信息。例如,我们可能会处理你的财务信息,以便向你提供你要求的服务,或处理你的驾照号码,以便核实你的身份。
不出售或分享跨场景行为广告:如果你是加利福尼亚州居民,我们在过去十二 (12) 个月内没有也未曾出售或分享《加州消费者隐私法案》(“CCPA”) 所定义的关于你的个人信息。
禁止跟踪:由于缺乏行业共识和标准化,我们不对浏览器的“禁止跟踪” (DNT) 信号做出回应。
欧洲经济区、 英国或瑞士
(如果你位于欧洲经济区、英国或瑞士,下面这个部分适用于你)
我们处理你信息的法律依据
根据欧盟法律,我们只允许在特定条件下(即在有“法律依据”的情况下)使用你的信息。
我们出于本政策中描述的各种目的,依靠不同的法律依据来使用你的信息。下面详细介绍我们所依赖的法律依据:
- 执行我们的条款和政策。这类处理活动的法律依据是合同必要性。
- 实现 TT4B 平台的管理和运营,向你提供 TT4B 平台服务,以便你创建推广系列。这类处理活动的法律依据是合同必要性。
- 维护 TT4B 平台的安全(包括核实账户和活动)。这类处理活动的法律依据是合同必要性。
- 回应你关于我们产品的业务咨询,并向你提供有关我们所提供服务的个性化建议。这类处理活动的法律依据是合同必要性。
- 推进付款处理流程,以完成你在 TT4B 平台上下达的订单。这类处理活动的法律依据是合同必要性。
- 确保 TT4B 平台的内容以最有效的方式呈现给你和你的设备。我们在出于这些目的处理你的信息方面享有合法权益。
- 发送营销信息,包括可能有用、相关、有价值或与所提供的产品和服务有关的宣传和广告材料。如要选择不接收这些信息,可以点击我们发送的每条营销信息的页脚中的链接。
- 改进和优化广告审查流程,以识别违反我们政策的广告数据。我们在出于这些目的处理广告数据方面享有合法权益。
- 开发和改进 TT4B 平台,其方式包括分析用户活动、执行拆分对比测试和进行用户调查。我们在出于这些目的处理你的信息方面享有合法权益。
- 为你提供用户支持,包括执行问题排除、告知你 TT4B 平台的变化以及发送与服务相关的通知。这类处理活动的法律依据是合同必要性。
你的权利
你有权要求访问我们所持有的有关你的信息,并要求我们提供关于如何使用以及与谁共享你的信息的某些信息。如果你的信息不准确或不完整,你也有权要求我们更正。
如果你在同意的情况下向我们提供了你的信息,你有权要求我们以结构清晰、机器可读的格式提供该等数据的副本,并要求我们将该等数据分享(传输)给另一名数据控制人。
在某些情况下,你有权要求我们删除我们所持有的关于你的信息:
- 当你认为我们不再需要持有你的信息时;
- 当我们根据合法权益处理你的信息,而你反对此类处理,并且我们不能出具压倒性的合法处理理由时;
- 当你已在同意的情况下向我们提供了你的信息,而你希望撤回你的同意,并且我们没有其他理由可以处理你的信息时;
- 当你认为我们所持有的关于你的信息被我们非法处理时。
在某些情况下,你有权要求我们限制(停止主动)处理你的信息:
- 当你认为我们所持有的关于你的信息不准确,而我们正在核实信息准确性时;
- 当我们因处理不合法而想要删除你的信息,但你希望我们继续存储该等信息时;
- 当我们不再需要使用你的信息进行处理,但你要求我们保留该等数据以发起、进行或抗辩法律索赔时;
- 当你反对我们基于合法权益处理你的信息,而我们正在考虑你的反对意见时。
此外,你可以反对我们基于合法权益处理你的信息,除非我们能够证明具有压倒性的合法理由,否则我们将不再处理你的信息。
若要行使上述任何权利,请通过上文“联系我们”部分列出的方式联系我们。此外,如果你想就我们使用你的信息提出疑虑(在不影响你可能拥有的其他任何权利的情况下),你有权向当地监管机构或 TikTok 主要监管机构爱尔兰数据保护委员会提出。你可以在此处找到详细的联系方式。
请注意,这些权利会在某些情况下受到限制,例如,在满足你的要求会对其他个人或公司商业秘密或知识财产造成不利影响、存在压倒性公共利益原因或者法律要求我们保留你的信息的情况下。
印度
同意:使用 TikTok for Business 平台( TT4B 平台),即表示你接受并同意本政策中所述的做法。
你的信息的转移和存储:我们从你那里收集的个人数据可能会被转移到你所在国家/地区以外的目的地,并储存在该等国家/地区。这些个人数据也可能由在你所在国家/地区以外为我们、我们的供应商或我们的业务合作伙伴工作的员工处理。提交个人数据,即表示你同意我们进行这类转移、存储或处理。我们将采取一切合理必要的措施,确保你的个人数据按照本政策的规定得到安全地处理。有关收集和存储你的个人数据的更多详细信息,请参见上文“我们如何共享你的信息”和“我们在哪里存储你的信息”部分。
数据权利:你有权访问和审查我们所持有的关于你的信息,更正我们所持有的关于你的任何不准确信息,要求删除我们所持有的关于你的信息,并要求中止对你的信息的处理。你可以通过以下“联系我们”部分中列出的方式与我们取得联系,以行使前述权利。你可以随时撤回先前就收集和处理你的信息而提供的同意。请注意,如果你撤回同意,你将无法使用 TT4B 平台,因为我们需要使用你的信息来借助 TT4B 平台提供服务。
数据保留:我们将根据适用法律的要求保留你的信息。在你终止使用我们的服务后,我们可以将你的信息以汇总和匿名的形式进行存储。
申诉:如果你对我们处理你的信息或对本政策有任何疑问或疑虑,或希望提出投诉,请通过“联系我们”部分中列出的方式联系我们的申诉处理专员。
投诉
如果你想对我们处理你的信息的方式进行投诉,请先通过https://www.tiktok.com/legal/report/privacy 与我们取得联系,我们将尽快处理你的请求。这并不影响你在认为我们违反了数据保护法(如适用)的情况下,向你居住或工作所在国家/地区的数据保护监督机构提出申诉的权利。
- Welcome to TikTok for Business, a collection of websites and features (https://www.tiktok.com/business/en; https://www.tiktokforbusinesseurope.com) a multi-tool advertising platform (https://ads.tiktok.com), and any other advertising or promotional feature within our products that are stated to be subject to this privacy policy) (together, the “TT4B Platform”). The TT4B Platform allows you to learn more about our advertising products and create, submit and/or place advertising or sponsored content on websites, applications or services operated by us or our affiliates.
The TT4B Platform is provided and operated by different TikTok entities depending on your location:
- If you are a user having your usual residence in the US, TikTok Inc. operates the TT4B Platform.
- If you are a user having your usual residence in the EEA, UK and Switzerland, TikTok Technology Limited, an Irish company (“TikTok Ireland”), and TikTok Information Technologies UK Limited (“TikTok UK”), a UK company act as joint-controllers for the purpose of the General Data Protection Regulation (the“GDPR”).
- If you are not in the US, EEA or Switzerland, TikTok Pte. Ltd. operates the TT4B platform.
This privacy policy ( the “Policy”) describes the Information that we gather from you (a natural person who is acting as an employee, owner, director, officer, or contractor of a company, partner, sole proprietorship, non-profit, or government agency) on the TT4B Platform, how we use and disclose such Information, your rights and choices with respect to this Information, and how you can contact us if you have any questions or concerns. For the purpose of this Policy, “Information” means any information relating to an identified or identifiable individual.
This Policy also covers the processing of Information included in the advertising content (such as text, photos and videos) that you upload on the TT4B Platform (“Ad Content”) and that we process for our own purposes.
This Policy does not cover the processing of Information about your users and customers that (i) you provide to us (or we collect) via your use of TikTok Business Products; or that (ii) we receive via measurement partners integrated with your ad campaigns such as device identifiers, network identifiers, email addresses or phone numbers (“Ad Data”). Such processing is covered by the Privacy Policy of the product on which the advertising campaign is served (e.g. TikTok’s Privacy Policy).
Information We Collect Within the TT4B Platform
We collect and process Information from you directly (e.g. when you create your account and provide certain information to us) and indirectly (e.g. through your use of the TT4BPlatform).
Information You Provide To Us
Profile information. When you create an account or otherwise interact with us on the TT4BPlatform, you are required to provide certain personal data including your name, your telephone number, your email address, your company name, your corporate location, and information to verify your identity.
Business Information. In order for us to reply to your business inquiries about our products and to provide advice to you on a specific campaign project, we request that you specify your professional contact details (including corporate location), the nature of your request and the resources intended for the project.
Ad Content. When you upload text, photos or videos for advertising purposes on the TT4B Platform, the data it includes is analysed for the purposes of product development and content moderation.
Payment information. Where you make a payment on the TT4B Platform, we collect payment information from you through payment service providers in order to facilitate the payment process, including the name on your card, your card number, billing address, expiration date and security code.
Information We Collect About You When You Use the TT4B Platform
When you use the TT4BPlatform, we automatically collect network and device information such as your IP address, device identifier, name, type of operating system, Information obtained from Cookies (as defined below) and other tracking technologies, time zone, local settings, and server logs (which can include information like access dates and times).
Cookies and other similar technologies (e.g. pixels, local storage tokens, APIs etc.) are used to collect information from your device ( together, “Cookies”). We use cookies to operate the TT4B Platform, including, for example, to enable you to log into secure areas of the TT4BPlatform, to enable us to provide certain features and functionality, or to enhance your experience using the TT4B Platform. Some of our third party service providers and business partners may also use such technologies in connection with the services they perform on our behalf.
Your browser may offer tools to refuse or disable Cookies by modifying the settings in your browser. Because each browser is different, please consult the instructions provided by your browser. Please note that you may need to take additional steps to refuse or disable certain types of Cookies. In addition, your choice to disable Cookies is specific to the particular browser or device that you are using when you disable Cookies, so you may need to separately disable Cookies for each type of browser and device. However, please note that certain features of the TT4B Platform may not work if you delete or disable Cookies.
We process your Information for the following purposes:
- To enforce our terms and policies.
- To enable us to administer, operate, and provide the TT4B Platform to you so that you can create and deliver your advertising campaigns.
- To keep the TT4B Platform safe and secure (including verifying accounts and activity).
- To respond to your business inquiries related to our products, and provide you with personalized advice about the services we offer.
- To facilitate payment processing in order to effect orders made by you on the TT4B Platform.
- To ensure content from the TT4B Platform is presented in the most effective manner for you and your device.
- To send marketing communications, including promotional and advertising materials that may be useful, relevant, valuable or otherwise of interest relating to products and services offered. You have the ability to opt out of receiving these communications by clicking a link in the footer of each marketing communication we send.
- To improve and optimize our ad and content review process, for the purpose of identifying Ad Content violating our policies.
- To develop and improve the TT4B Platform, including by analyzing user activity and performing A/B testing and conducting user surveys.
- To provide you with user support, including to perform troubleshooting and notify you about changes to the TT4B Platform and service related notifications.
We share your Information with selected third parties who store Information in certain countries outside your country (and, for individuals located in the EU, this may mean your Information is transferred outside the European Economic Area) such as in the US and Singapore, where permitted by applicable law, as follows:
- Cloud storage providers to store the Information you provide and for disaster recovery service.
- Payment processors, such as PIPO and WorldPay, so that we can process payments and fulfill orders made on the TT4B Platform. These processors may also act as a controller of your Information to process your payments and for anti-money laundering and fraud prevention purposes. For more information about how these companies use your data, please refer to their respective privacy policies. If you are a US user, please see PIPO's Privacy Policy here. If you are a non-US user, please see PIPO's Privacy Policy here.
- IT services providers that provide us with SaaS services, such as services enabling us to store our customer relationship management information, etc.
- Advertising, marketing and analytics services providers, including advertising tracking services and business intelligence services, to assist us in promoting the TT4B Platform.
- Members, subsidiaries and/or affiliates of our corporate group to enable us to provide the TT4B Platform.
- Law enforcement agencies, government authorities, or other organizations if legally required to do so, or if we believe we need to do so; to establish, exercise, or defend legal claims or enforce our terms, conditions, and policies; to detect, prevent, or otherwise address security; for fraud or technical issues; to enforce our terms, conditions, and policies; or to protect rights.
- In connection with a business reorganization, sale of some or all of our assets, purchase of some or all of the assets of another entity, or in connection with a corporate restructuring, merger, or other changes of control or financial status of ByteDance or its subsidiaries.
The information that we collect from you may be transferred to and stored at/processed in countries outside your country (and, for individuals located in the EU, outside of the European Economic Area) - including in the US and Singapore. Your Information is also processed by staff operating outside your country who work for us or for one of our suppliers. Such staff are engaged in, among other things, the fulfillment of your order. We will take all steps reasonably necessary to ensure that your Information is treated securely and in accordance with this Policy.
Model Clauses: For individuals located on the EU, the Information that we collect from you will be transferred to, and stored at/processed in countries outside the European Economic Area, including (i) the United States and Singapore for storage on cloud services provided by Ali Cloud; and (ii) the People’s Republic of China for purposes of provision of support services by us. Where we transfer or provide access to your personal data to recipients located outside the EEA, we use standard contractual clauses approved by the European Commission, or other alternative mechanisms which are permitted under EU law. When we transfer your personal data on the basis of standard contractual clauses, we conduct assessments on a case-by-case basis to ensure that any transfers are compliant with EU Law. For a copy of these Standard Contractual Clauses standard contractual clauses, contact us at: https://www.tiktok.com/legal/report/privacy.
Unfortunately, the transmission of information via the internet or email is not completely secure. Although we will do our best to protect your Information, we cannot guarantee the security of your information transmitted through the Services or over email; any transmission is at your own risk. Once we have received your information, we will take appropriate technical and organizational measures to safeguard your Information against loss, theft and unauthorized use, access or modification.
The TT4B Platform may integrate with or contain links to other applications, softwares, online platforms or services operated either by us, or by third parties. This Policy does not apply to such other applications, softwares, online platforms or services. Any information submitted by you directly to these applications, softwares, online platforms or services is subject to their respective applicable privacy policies. Please check these policies before you submit any information to these other online applications, software, online platforms or services.
We expressly disclaim any and all liability for the actions of third parties, including, but without limitation to, actions relating to the use and/or disclosure of Information by third parties.
We retain your information for as long as it is necessary to provide you with the service so that we can fulfil our contractual obligations and rights in relation to the information involved. Where we do not need your information in order to provide the service to you, we retain it only for so long as we have a legitimate business purpose in keeping such data. However, there are occasions where we are likely to keep this data for longer in accordance with our legal obligations or where it is necessary for the establishment, exercise or defence of legal claims.
After you have terminated your use of our Platform we can store your information in an aggregated and anonymized format.
The TT4B Platform is only for users over the age of 18 and is not directed at persons under the age of 18. Persons under the age of 18 are not allowed to use the TT4B Platform or register an account on the TT4B Platform.
We do not seek or knowingly collect any personal data about children under 13 years of age. If we become aware that we have unknowingly collected personal data about a child under 13 years of age, we will make commercially reasonable efforts to delete such information from our database. If you are the parent or guardian of a child under 13 years of age who has provided us with personal data, you may contact us to request it be deleted. See the section“Contact Us” below.
We may update this Policy from time to time. When we update the Policy, we will notify you by updating the “Last Updated”date at the top of this Policy when publishing the new Policy online. To the extent required by applicable law, we may also send you additional notices and/or seek your consent to material changes. We recommend that you review the Policy each time you visit the TT4B Platform to stay informed of our privacy practices.
Questions, comments and requests regarding this Privacy Policy should be addressed to:
Contact us: https://www.tiktok.com/legal/report/privacy
Mailing Address: TikTok Inc., Attn: Privacy Policy Inquiry, 5800 Bristol Parkway, Suite 100, Culver City, CA 90230
Some jurisdiction-specific laws contain additional terms, which are set out in this section. If you are a user to which the laws of the jurisdictions set out below apply, the terms set out below apply to you in addition to the terms set out above and, in the event of a conflict, the terms set out below prevail.
Australia
Overseas recipients: We take reasonable steps to make sure that third party recipients located outside Australia handle your personal information securely and in accordance with this Policy. However, because we manage personal information on a global basis, we cannot always require these recipients to handle your personal information in a manner consistent with Australian privacy laws. That means if a third party recipient does not handle your personal information in a manner consistent with Australian privacy law, we will not be accountable to you and you will not be able to seek redress under Australian privacy law. By providing us your personal information, you consent to us disclosing your personal information to recipients outside Australia on this basis.
Access: You have the right to access your personal information including information on how we use it and who we share it with. If you believe we hold any other personal information about you, please contact us at https://www.tiktok.com/legal/report/privacy.
Correction: You have the right to correct your personal information where it is inaccurate. If you believe we hold any inaccurate personal information about you, please contact us at https://www.tiktok.com/legal/report/privacy.
Your rights: If you have any questions, concerns or complaints in relation to our handling of your Information, you may contact the Office of the Australian Information Commissioner (Telephone +61 1300 363 992 or email enquiries@oaic.gov.au). We will respond to let you know who will be handling your matter and when you can expect a further response.
California and Virginia
Your rights: If you are a California or Virginia resident, you may submit a request to know, access, correct or delete the information we have collected about you at https://www.tiktok.com/legal/report/privacy. You may appeal any decision we have made about your request by following the instructions in the communication you receive from us notifying you of our decision. You may also exercise your rights to know, access, correct, delete, or appeal by sending your request to the physical address provided in the “Who we are and how to contact us” section above. Your right to know includes what personal information we have collected about you, including the categories of sources from which the personal information is collected, the business or commercial purpose for collecting or sharing personal information, the categories of third parties to whom we share the personal information, and the specific pieces of personal information we have collected about you. We do not discriminate based on the exercise of any privacy rights that you might have.
You may be entitled, in accordance with applicable law, to submit a request through an authorized agent. To designate an authorized agent to exercise choices on your behalf, please provide evidence that you have given such agent power of attorney or that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf. We will respond to your request consistent with applicable law and subject to proper verification. We will verify your request by asking you to send it from the email address associated with your account or to provide information necessary to verify your account.
While some of the information that we collect and use may constitute sensitive personal information, we only process such information in order to provide the Platform and within other exemptions under applicable law. For example, we may process your financial information in order to provide you the services you request from us or your driver’s license number in order to verify your identity.
No Sales or Shares for Cross-Context Behavioural Advertising: If you are a California resident, we do not and have not in the last twelve (12) months sold or shared personal information about you as defined by the California Consumer Privacy Act (“CCPA”).
Do Not Track: Given a lack of industry consensus and standardization, we do not respond to browser ‘Do Not Track’ (DNT) signals.
European Economic Area, UK or Switzerland
(If you are located in the EEA, UK or Switzerland the section below applies to you)
Our legal bases for processing your Information
Under EU law, we’re only allowed to use your Information when certain conditions apply – in other words, where we have a “legal basis” to do so.
We rely on different legal bases to use your Information, depending on the purposes described in this policy. This section describes the legal bases we rely on.
- To enforce our terms and policies. The legal basis for these processing activities is contractual necessity.
- To enable us to administer, operate, and provide the TT4B Platform to you so that you can create your advertising campaigns. The legal basis for these processing activities is contractual necessity.
- To keep the TT4B Platform safe and secure (including verifying accounts and activity). The legal basis for these processing activities is contractual necessity.
- To respond to your business inquiries related to our products, and provide you with personalized advice about the services we offer. The legal basis for these processing activities is contractual necessity.
- To facilitate payment processing in order to effect orders made by you on the TT4B Platform. The legal basis for these processing activities is contractual necessity.
- To ensure content from the TT4B Platform is presented in the most effective manner for you and your device. We have a legitimate interest in processing your Information for these purposes.
- To send marketing communications, including promotional and advertising materials that may be useful, relevant, valuable or otherwise of interest relating to products and services offered. You have the ability to opt out of receiving these communications by clicking a link in the footer of each marketing communication we send.
- To improve and optimize our ad review process, for the purpose of identifying Ad Data violating our policies. We have a legitimate interest in processing Ad Data for these purposes.
- To develop and improve the TT4B Platform, including by analyzing user activity and performing A/B testing and conducting user surveys. We have a legitimate interest in processing your Information for these purposes.
- To provide you with user support, including to perform troubleshooting and notify you about changes to the TT4B Platform and service related notifications. The legal basis for these processing activities is contractual necessity.
Your Rights
You have the right to ask us to access the Information we hold about you and be provided with certain information about how we use your Information and who we share it with. You also have the right to ask us to correct your Information where it is inaccurate or incomplete.
Where you have provided your Information to us with your consent, you have the right to ask us for a copy of this data in a structured, machine readable format and to ask us to share (port) this data to another data controller.
In certain circumstances, you have the right to ask us to delete the Information we hold about you:
- where you believe that it is no longer necessary for us to hold your Information;
- where we are processing your Information on the basis of legitimate interests and you object to such processing and we cannot demonstrate an overriding legitimate ground for the processing;
- where you have provided your Information to us with your consent and you wish to withdraw your consent and there is no other ground under which we can process your Information; or
- where you believe the Information we hold about you is being unlawfully processed by us. In certain circumstances, you have the right to ask us to restrict (stop any active) processing of your Information:
- where you believe the Information we hold about you is inaccurate and while we verify accuracy;
- where we want to erase your Information as the processing is unlawful but you want us to continue to store it;
- where we no longer need your Information for the purposes of our processing but you require us to retain the data for the establishment, exercise or defense of legal claims; or
- where you have objected to us processing your Information based on our legitimate interests and we are considering your objection.
In addition, you can object to our processing of your Information based on our legitimate interests and we will no longer process your Information unless we can demonstrate an overriding legitimate ground.
To exercise any of these rights above, please contact us via the approaches set out under the Contact Us section above. In addition, if you wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority or TikTok’s lead supervisory authority, the Irish Data Protection Commission. You can find their contact details here.
Please note that these rights are limited, for example, where fulfilling your request would adversely affect other individuals or company trade secrets or intellectual property, where there are overriding public interest reasons or where we are required by law to retain your Information.
India
Consent: By using the TikTok for Business Platform, you are accepting and consenting to the practices described in this Policy.
Transfer and Storage of your information: The personal data that we collect from you may be transferred to, and stored at, a destination outside of your country. It may also be processed by staff operating outside your country who work for us, for one of our suppliers or one of our business partners. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your personal data is treated securely and in accordance with this Policy. Please refer to the above sections of “How We Share Your Information” and “Where Do We Store Your Information” for further details of the collection and storage of your personal data.
Data rights: You have the right to access and review Information we hold about you, to rectify any Information held about you that is inaccurate, to request the deletion of Information held about you, and the right to request the suspension of the processing of your Information. You can exercise these rights by contacting usvia the approaches set out under the Contact Us section below. You may at any time withdraw your consent previously provided for the collection and processing of your Information. Please note that if you withdraw your consent, you will be unable to use the TT4BPlatform as we require your information for the provision of our services through the TT4B Platform.
Retention of Data: We will retain your information as required under applicable laws. After you have terminated your use of our services, we may store your information in an aggregated and anonymised format.
Grievances: If you have any questions, concerns or complaints in relation to our handling of your Information, or about this Policy, please contact our grievance redressal officer via the approaches set out under the Contact Us section below.
Complaints
In the event that you wish to make a complaint about how we process your Information, please contact us in the first instance at https://www.tiktok.com/legal/report/privacy and we will endeavour to deal with your request as soon as possible. This is without prejudice to your right to launch a claim with the data protection supervisory authority in the country in which you live or work where you think we have infringed data protection laws(where applicable).